Case Studies

Anonymous Case Study

"BLISS is the greatest invention since sliced bread. Of course, that’s an exaggeration but it illustrates how strongly we feel about the value we have received from BLISS.”

- LIMS System Manager

One of Baytek International’s™ first customers was a specialty chemical company based in Virginia with operations at nine sites globally. When they first started using BLISS in 1985, management had the aggressive expectation that adopting BLISS would double their lab efficiency from a manpower perspective, freeing resources for redeployment to other plant projects. Within a year of the BLISS rollout, this goal was met.

BP Case Study

"WinBLISS has been the best laboratory data and workload management system this refinery has ever used.”

- Ayda Nalband-Bashian, LIMS Administrator/Chemist

BP is a global company based in London with nineteen refineries globally. BP’s Carson refinery, which is located in Los Angeles, produces 250,000 barrels per day of products, including gasoline, jet fuel, diesel, and propane. It adopted BLISS in 1998 after completing a four-year evaluation process of various LIMS applications.

Louisiana Pigment Case Study

"BLISS has directly contributed to making our product extremely stable and we have basically no out-of-spec product at the end-of-line. That is a huge cost for most companies and we don’t have that cost.”

- Kelly Keers, Application Programmer

Louisiana Pigment, a world class manufacturer of titanium dioxide, has used Baytek International’s™ BLISS since their facility was brought online in 1991. When they examined BLISS, they saw a process and data handling system that truly fit their plant process. They also saw a dynamic product capable of growing with them as their hardware and systems changed.

Valero Case Study

"The Professional Services group is second to none. You can’t throw anything at that group and not get it resolved quickly.”

- Craig Hoaglin, Senior Chemist

Based in San Antonio, Valero is the top producer of refined products in the United States today. They have seventeen refining plants internationally with a combined capacity of 3.3 million barrels per day. The Port Arthur plant became a Baytek International™ customer in 2001.

Lyondell Case Study

“The computer interface capability of BLISS has saved us half a man-day every day just in the area of copying and distributing sample reports all over the plant.”

- Glenn Bollman, Superintendent of Laboratory and Quality Management

Lyondell-Citgo, a joint venture between Lyondell Petrochemicals and Citgo, is a major producer of gasoline, diesel, and jet fuel. Shortly after the company was formed, officials realized there was a serious problem. The plant was operating on an antiquated image database that was projected to crash in Y2K. Lyondell-Citgo responded by seeking a new LIMS to replace the old system.